Airport transfers
We would be delighted to organise transfers to and from the airport to the hotel. You will normally be met by a driver. If you require a translator or a member of the hotel staff to meet you please advise us.
Invitations and Registration
We can issue invitations for your stay in Russia and then register you on your arrival.
For your Russian Visa application you will need to be issued an invitation. This can be obtained directly from your booking agent or from us. We simply need your passport details and travel dates.
We will fax or email your invitations to you within 24 hours of your request. We charge Rur 700 per person.
On your arrival in the hotel we will register for you at no extra charge – it takes just a few minutes.
Registration must be done within three working days of you entering Russia or there may be complications and additional charges to register you.
Applying for a visa in your country
This process can be done directly by yourself or through your local travel agent for a fee. Standard processing time takes normally 8-10 working days but the more costly express services can be as quick as 2-3 days. We advise to allow plenty of time to avoid disappointment caused by bureaucracy & red tape.
Concierge service
We are on hand to provide you with help on planning your stay. Whether you need a taxi to take you to a meeting or need us to book a restaurant or theatre, let us help you. We will even help you plan your itinerary whilst you in St Petersburg. Let us know of your interests in advance and we will arrange your trip. Theatres, concerts and even Museums can be sold out weeks or even months in advance during the peak season (May – September)
Guided Tours & Protégé Service
Allow us to arrange a tour of the city for you.
For some ideas visit our excursion page.
Whether it is sightseeing, information gathering or accompanying you to a business meeting we would be delighted to help. These services are individual and affordable. Just ask how we can help you. In the past we have provided the following services to people and groups.
— Art History tours
— Portrait painting
— Introduction services to galleries and up and coming artists
— Business introduction services
Translation Services
We will be happy to provide an interpreter for business meetings or tours. Rates start from Rur 700 per hour. English/German/Italian/French/Finnish to Russian. Other languages are also available.
If you require documents to be translated we can assist you with quality translations.
We can offer a telephone support service for when you are out and about in the city – it can be helpful to have an instant interpreter at the end of the phone in a tricky situation.
Mobile phones
We can arrange for a local mobile phone or a pay as you go sim card that will slip into your phone (so long as your phone is already unlocked).
Sports facilities
Planet Fitness is sports facility just a few minutes walk from the hotel. The extensive facilities include treadmills, numerous exercise machines, weight training and a sauna.
It is also possible to arrange a full fitness examination by a sport doctor who will advise you on an exercise regime. We are able to provide the service at preferential rates.
Beauty Salon
Enjoy sun beds, hair styling, massage, facials, manicures and pedicures at one of St Petersburg's most exclusive beauty Salons.
Restaurants
There is a large number of excellent restaurant within walking distance of the hotel. We will also be happy to recommend and book restaurants.
Room service is available and guests can choose to have breakfast in their room in the morning.
Internet
High speed Wi-Fi and cable connection from your room is available at no charge.